Frequently asked questions

Yes — this is the hotel's own website. There is no agency commission in the price and no booking fee on top, and you are booking with the hotel rather than a reseller.

It depends which rate you choose, and the rate says so before you book.

• Flexible — nothing is taken when you book. Your card is held securely to guarantee the room.
• Non-refundable — charged in full when you book.

• Flexible — cancel free of charge up to 72 hours (3 days) before arrival. After that, or if you do not arrive, the full stay is charged.
• Non-refundable — charged in full when you book. No changes and no refunds.

The policy that applies is the one shown on the rate you picked, and it is repeated in your confirmation email.

Use the link in your confirmation email — it opens your booking directly, with no password to remember. You can also call +442078410360 or email bookings@thehouseoftoby.london.

For several rooms on the same dates, email bookings@thehouseoftoby.london with your dates and how many rooms you need.

Check in from 13:30. Check out from 06:00 and by 10:30.

Reception is staffed 24 hours a day, 7 days a week, so you can arrive at any time.

Both are subject to availability. Contact the hotel on the day of your arrival and we will do our best.

Yes — storage available before check-in and after check-out.

From 13:30.

The minimum age to check in is 18 to check in.

£60 by card on arrival, returned within 7 days.

No. Two steps to the door · no lift · every bedroom by stairs.

• Double Room — A 15 m² double with air conditioning and soundproofed walls, looking onto the street or the inner courtyard. Sleeps 2.
• Quadruple Room — 30 m² with a double bed and two singles — the largest room in the house. Sleeps 4.
• Single Room — A single room with air conditioning and soundproofed walls. Sleeps 1.
• Small Double Room — Our most compact double — the same air conditioning, soundproofing and private shower room as the rest of the house, in a smaller footprint. Sleeps 2.
• Triple Room — 26 m² with a double bed and a single, air conditioning and soundproofed walls. Sleeps 3.
• Twin Room — Two single beds, air conditioning and soundproofed walls, with a city view. Sleeps 2.

Complimentary throughout.

Non-smoking throughout · designated area outside.

Yes — breakfast is served daily. Ask at reception when you check in.

• King's Cross St. Pancras — 382 m, about 5 min walk.
• King's Cross — 383 m, about 5 min walk.
• St Pancras International — 687 m, about 9 min walk.
• Russell Square — 734 m, about 9 min walk.

Heathrow — about 55 min, no changes (Piccadilly line, direct from King's Cross).

Gatwick — about 50 min, direct train (Thameslink, from St Pancras International).

Luton — about 45 min, one change (Thameslink, Luton Airport Parkway, DART shuttle).

There is no parking at the hotel. There are several NCP car parks within a fifteen-minute walk.

King's Cross St Pancras is 6 min walk away, St Pancras International is 7 min walk away, King's Cross Station is 8 min walk away, London Canal Museum is 10 min walk away, Russell Square is 15 min walk away, The British Museum is 20 min walk away.

No bathroom is adapted. There are two steps to the door and no lift, so every bedroom is reached by stairs.

Not allowed.

Welcome · no cots or extra beds.

Yes. Call +442078410360 or email bookings@thehouseoftoby.london and we will take the booking for you.